Who we are

Global In-House Center Council Philippines (GICC) is the trade association of in-house centers operating within the Philippines. We represent more than 80 members, predominantly Fortune 500 companies, and more than 100,000 jobs that contribute significant value to our global organizations.
We help set, develop and share best practices, serve as a forum for a maturing industry, and collaborate to maintain, grow and validate the Philippines' edge in high-value work in the global business services sector. For prospective locators, we are proof that the country can support a plethora of service offerings and sustain quality across multiple verticals.
What began as a casual breakfast meeting has grown into a formal trade group, just as shared services/in-house center operations has grown into its own flourishing category. In 2016, we became a partner association of the IT-Business Processing Association of the Philippines (IBPAP), adding our voice to the industry's advocacy on issues such as talent sustainability, workplace welfare and business incentives.

Some of the services we share with the world:


Financial Services

Event Planning


Travel Planning

Creative Services

Strategic Support


Healthcare Support



Insurance Operations

Network Engineering