July: Closing the year with a full house

July 5, 2018


Thank you to all who joined us at Seda Hotel last week for the final meeting of the fiscal year, and of course to meeting host HSBC. For those who missed it, here's a brief summary:

  • The scheduled Board elections will be held in two to three months, to allow updating of SEC paperwork;

  • What's New Belinda Chen, GICC rep from our host HSBC, shared recent progress in innovation, diversity and inclusion and employee wellness (physical, mental and financial). Interestingly, they define innovation not as technology but as a mindset, by which even small things can be done better; and their D&I is both for LGBT and Persons with Disability communities.

  • Annual Review   Overall, this year was about stabilizing GICC's internal governance to reflect major growth since incorporation. We now have a corporate secretary, via Baker McKenzie affiliate Quisumbing Torres; updated GICC books, via Punongbayan Araullo/Grant Thornton; and new Board subcommittees for specific areas. With 64 members, GICC now reaches a majority of the 100+ GICs in the Philippines. Please see the slides below for additional detail.


  • Briefing on November's International IT-BPM Summit (IIS), from IBPAP Membership Marketing head Indu Bhavnani. GICC members have plenty of opportunities at the Summit, including a booth at the student recruitment fair and a 60-minute Summit session featuring a world subject matter expert on GICs from the Everest Group. To sponsor, participate, or nominate an industry expert for the panel, please contact me soonest.Subcommittee shoutouts: Quality has completed their much anticipated maturity model; look out for an in-depth workshop in September. The licensure training for CPA professionals has also made major progress; those interested, please contact the EMT for details.Members' comments: Paula from Northern Trust requested input on organizational design and structures. There was also considerable interest in working from home, and I shared a bit about our own efforts at Optum, where we are working with PEZA on a pilot project. 


In closing, this is the last message of my current term as Chair, though I will continue to represent GICC on the IBPAP Board. We will elect a new, expanded Board in a few months. But until then, let's maintain status quo as we work on the different issues of growing and sustaining a new industry.









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